According to Global News Wire, the global e-learning market is poised to reach $325 billion by 2025. If you want to tap into the market, you are best to work with those ‘in the know’.
With more than 35 years of experience in human resources, training and development, online tools and systems, as well as 12 years working in the virtual support world, the team at eCourse Implementers are the right people to be working with!
Nicole is Hong Kong’s leading expert in virtual support. Following a successful career as an Executive Assistant to C-Suite Execs, and then 15 years as a corporate Learning & Development / HR Development Manager, and Facilitator, Nicole has been a driver in using technology to improve work efficiency and provide training.
Moving from an Executive Assistant to a Training Coordinator, Nicole found her passion in adult education. She started teaching people how to use their computer software, was promoted to Training Manager, managing 20 internal trainers and 20 external contractors. She then took the leap into contract work whereby she set up internal training teams, and employee learning pathways for corporate organisations such as Europcar Australia, Mayne Health (a hospital group in Australia), and Territory Insurance Office (TIO). While working at TIO she lead the L&D team in implementing their first learning management system, delivering industry specific and compliance training for employees.
After moving to Hong Kong, Nicole initially taught business owners how to use their computer software, which evolved into her freelancing as a Virtual Assistant. Over the past 12 years, Nicole has developed her company, Bauhinia Solutions into a boutique business support agency, and now leads a team of employees in Hong Kong, Australia and the UK. Nicole and her team have supported and driven growth remotely for more than 150 clients globally since 2007.
Nicole holds a Bachelor of Adult Education, majoring in Human Resource Development, Diploma in Management, Certificate in Marketing, and Certificate in Small Business Enterprise. She is a Certified Online Business Manager and has been studying with established, and successful business and digital marketing experts since 2008. Nicole grew up in Australia and now lives in Hong Kong.
Bhairavi’s experience in HR and Administration with broad global exposure has uniquely prepared her to efficiently and expertly support clients. A detail-oriented planner and organiser, Bhairavi always works toward the end goal, ensuring that business processes maximize efficiency and efficacy. As an innovative problem solver, she is keen to offer solutions and support clients with their learning curves.
One of Bhairavi’s key strengths is communication and interpersonal skills, so whether online or off, from emails to preparing content and materials, she consistently strives for excellence and clarity across departments, cultures, and/or customer groups.
Bhairavi’s career in HR and Administration focused heavily on strategy, training, performance management and employee relations. At a very early stage in her career, Bhairavi played a crucial role in revamping the HR and Administration department of a rising SME. From setting up new processes, to implementing new initiatives, Bhairavi spearheaded the move of her team to a strategic and key stakeholder within the company.
With this passion, she has always played a key role in projects seeing them successfully through the planning and development stages all the way to the implementation and execution stages. A big picture person, Bhairavi is equally interesting in all the smaller things that make systems work. Being able to look at the details in the bigger picture ensures value add for any strategic project. Her background, her knowledge of online systems and her mindset are perfect for leading clients through the world of online training.
Bhairavi earned a Bachelor of Commerce (Honours) with a concentration in Managing People and Organisations, and holds a Minor in Psychology. She has worked in North America, Africa, and Asia over the past 10 years.
Bhairavi has been working as a Virtual Assistant in Nicole’s company, Bauhinia Solutions for the past two years. She grew up in Kenya and now lives in Hong Kong.
Our work together has enhanced the image of my company!
Nicole is extremely talented at what she does, as well as structured, disciplined, reliable, and most of all she makes us feel like she cares for us and the success of our business.
It has been such a pleasure working with Nicole and Bhairavi; I can confidently say that our work together has definitely enhanced the professional image of my company. I would highly recommended their services to any small-medium company looking for high-quality business support.
Ready to move forward with an eCourse? Schedule a Call with Nicole, and we can discuss how we can help launch your first eCourse!